Frequently Asked Questions

Feature support

Is my ASIC miner supported? Do you support the latest Antminers?

Awesome Miner is compatible with all standard compliant ASIC miners, which includes almost every popular ASIC miner on the market. All Antminers are supported, including S7, S9, L3, L3+, R4, T9 and D3. Antminer D3 is supported from Awesome Miner 4.0.2.

Other ASIC's miners supported includes, but isn't limited to: iBeLink, Avalon 721 / 741, Innosilicon A2 and Baikal. One limitation on the Baikal miner is that change of both pool and algorithm over the management interface (API) isn't supported. This limitation is not in Awesome Miner, but in the Baikal miner itself.

Is profit switching supported for my miner?

Profit switching is supported on ASIC mining, GPU and CPU mining. Learn more about Profit Switching

Can I monitor the mining from my smart phone or laptop?

To get easy access to monitoring information at any time using any device, the Awesome Miner Cloud Services can be used, where Awesome Miner will be pushing monitoring statistics to the cloud. The common mining operations like changing pool and starting or stopping a miner are also supported via the cloud web interface.

No firewall configuration is required to use Cloud Services.

Is the pool Prohashing supported?

Awesome Miner itself can be used with any mining pool.

To display correct profit information and use the profit switcher, Awesome Miner must know the current profitability of the pool, and not all pools and coins have integrated support for this. Learn more about supported sources for profit information.

Prohashing is very special as it uses the password field to specify algorithm information, and the Pool URL is always "prohashing.com:3333" no matter of what is being mined. Because of this special design of prohashing, it's not possible for any software to look at the Pool URL and see which coin or algorithm is being mined - all of them look identical. This is a major drawback in the design of prohashing and it will for that reason never be supported with profit information from Awesome Miner.

Is EthOS supported?

EthOS is Linux based and uses the Claymore Ethereum miner. Awesome Miner can connect to any Claymore Ethereum miner as an External Miner if the API of the Claymore Ethereum miner is enabled.

To enable the API of Claymore Ethereum miner, make sure the mining process on EthOS is started with the command line argument: -mport 3333

Is my operating system supported?
Awesome Miner requires Windows Vista, Windows 7, Windows 8, Windows 8.1 or Windows 10 to run.
  • Windows XP is not supported
  • Linux and MacOSX might be supported in the future
Even if Awesome Miner only runs on Windows, it can still connect to and monitor mining software running on Linux. The Awesome Miner Web can also be accessed from any computer, tablet and smart phone with web browser.

Getting started

How do I get started with my Antminer or other ASIC miners?

The first step is to add them as External Miners in Awesome Miner. Follow the guide about adding External Miners. The guide describes both how to add a single miner and how to scan the network for all miners.

By default, Antminers are configured with Restricted API access, which only makes it possible to monitor the mining statistics, but not performing operations like changing pool. Awesome Miner can help with configuring your Antminers to run with Privileged API access instead. See Configure privileged API access for Antminer

Other ASIC miners have similar concepts for API access, where the API configuration must be defined to allow Awesome Miner to connect. On Avalon miners, the settings can be found in the configuration interface via: Status -> CGMiner Configuration.

For general information about API access configuration for miners, see Enable API access on ASIC miners

How do I get started with GPU mining?

Use the concept of Managed Miners, where the mining process is initiated, monitored and fully controlled by Awesome Miner.

To only run mining on the computer where Awesome Miner is running, no additional software is required. To run mining on remote computers, Awesome Miner Remote Agent must be installed on all the remote computers.

Awesome Miner Remote Agent provides very few configuration parameters and almost no user interface. The Awesome Miner main application is always used to setup miners, pools and all other configuration. In Awesome Miner a Managed Miner can be defined to either run locally on the same computer as the Awesome Miner application, or run on a remote computer that runs Remote Agent.

How do I monitor my miners located on a remote site?

Awesome Miner requires a standard TCP/IP network connection in order to access the miners. If the miners are located on a remote site, the preferred solution is to setup a VPN network. Although it's possible to not use VPN and simply configure a router for port forwarding, it's not considered a good solution from a security point of view.

Another solution is to have Awesome Miner running on the remote site and access it via Remote Desktop. To get easy access to monitoring information at any time using any device, the Awesome Miner Cloud Services can be used, where Awesome Miner will be pushing monitoring statistics to the cloud.

For more details, see the following guide about connecting to miners on remote networks.

Configuration

How do I remove miners and pools?

In the Options dialog, the miners can be found in either Managed Miners or External Miners section. The pools can be found in the Pools section. From these configuration sections, miners and pools can be added, modified and removed.

How to change the default pools that my Antminers revert to after reboot?

Antminers have 3 default pools defined, and the behavior of Antminers is to revert back to these pools when a hard reboot is made. When changing the current pool where the Antminer is mining, the default pools are not changed.

Awesome Miner can configure the default pools as well. Select one or many Antminers and use the toolbar Tools -> Antminer -> Default Pools, to define the 3 default pools.

How do I use my custom mining software with Awesome Miner?

Yes. Manage any mining software with a Generic Miner

The Managed Software feature can also be used to define your own mining software. One scenario is that Awesome Miner includes a specific version of Ccminer, but you want to use another edition of Ccminer. By using the Managed Software feature it's possible to specify custom algorithm support for this miner and the required command line arguments required to launch it.

How do I configure Ethereum Dual mining?
Ethereum Dual mining is supported using Claymore Ethereum Miner. See Ethereum Dual mining.
How do I add and configure my pool in Awesome Miner?

The primary source of information is the web site for the mining pool itself. Information like URL and how to specify Worker name is of most importance. Some mining algorithms also uses the concept of Wallets, that may have to be specified if required by the pool.

Pools can be added via the Add Pool button in the toolbar of Awesome Miner. To edit or remove a pool, use the Options dialog, Pools section.

See Mining pool configuration for information how to configure pools.

See Worker name configuration for more advanced scenarios.

How can I see coin and profit information in the list of all miners?
You must define which coin you are mining for the active pool. Select a miner in the list and open the Pools tab in the lower part of the screen. Select the active pool and click the toolbar button Define coin. Select for example Bitcoin or Litecoin from the list. For more information, see: Coin and profit statistics
How can I switch between different configurations for Managed Miners?
By using Managed Templates, you can configure the settings in the template. The template can then be applied to one or many Managed Miners in a single operation. See Managed Templates.
What is the best practice for benchmarking GPU's?

The benchmarking is performed on a single GPU at a time, and if all GPU's are identical, there is no need to benchmark more than one.

It's recommended to define hashrates based on what a single GPU can perform. To display profit information for a complete mining computer, use the Group profiles in Options dialog, Profit profile section. A Group profile can define how many of each GPU (represented by a Profit profile) the system has. See Benchmark of algorithm hashrates for more details.

General

Is the license per GPU or per computer?

The license defines how many mining processes (e.g. Cgminer, Claymore Miner) that can be prepared and monitored.

For ASIC miners like Antminers, one miner will consume one license.

GPU mining: In most cases one license is consumed per mining computer, as long as only once instance of the mining software (e.g. Ccminer, Claymore Miner) is running. In scenarios where a single mining computer is running multiple mining software, for example Claymore Miner is running on 3 GPU's and Ccminer is running on another 3 GPU's, there will be a total of two licenses consumed. If CPU mining is running on the same computer, an additional license for the CPU mining software will be consumed as well.

How can I get access to the development versions of Awesome Miner?

Development versions are intended for users that want to try the latest features before they are made available in the official releases. Development versions are not intended to be deployed at large scale as they have not been tested as much as the official releases.

The get access to development versions, open the Options dialog in Awesome Miner. In the General section, enable Check for development versions. Then go to the Menu and click Check for updates

Where is my payouts from the mining?

Awesome Miner is not a mining pool. Awesome Miner is not responsible for any payouts from the mining operations.

For questions about payouts from mining pools, please refer to the web site for the mining pool being used. Please note that the frequency of the payouts are also specific for each mining pool.

Can I trust this software?

Yes. Awesome Miner doesn't contain any virus, spyware or adware.

Since the launch in 2014, Awesome Miner has been adopted by many users running both small scale and large scale mining operations. Awesome Miner is developed by the Swedish software company IntelliBreeze Software AB.

Users have been discussing Awesome Miner for more than three years in the official BitcoinTalk thread for Awesome Miner, making Awesome Miner a well known solution for management and monitoring of mining operations.

Troubleshooting

My GPU mining software fails to start
For the error message "Failed to start mining process"

Awesome Miner is automatically downloading and starting mining software like Claymore Ethereum miner and Ccminer my default. Some security software and anti-virus software may prevent this operation and simply remove the downloaded software.

On possible solution is to specify the folders where Awesome Miner downloads the mining software as exceptions. How this is configured depends on the security software being used. Awesome Miner main application downloads software to the folder:
%localappdata%\AwesomeMiner\
Awesome Miner Remote Agent downlods software to the folder:
%localappdata%\AwesomeMinerService\

An alternative is to manually download the mining software, and open the Properties of the Managed Miner and specify the path to the mining software instead of using the automatic download feature.

If the mining software terminates immediately

If the command line arguments provided to the mining software (Claymore miner, Ccminer, ...) isn't correct, the mining software may terminate just when it was started.

To find out what the problem is, click select the miner and click the Diagnostics button in the toolbar. This will open a window that specifies the exact command line arguments Awesome Miner uses to launch the mining software together with additional information from the mining software that could indicate what the problem is. Please review this information to find a solution.

The information about the mining looks incorrect or is missing

In case information like hashrate, temperature or accepted shared are incorrect or missing, it's often because the mining software being used (Claymore miner, Ccminer, ...) doesn't report this information correctly. Awesome Miner simply display what is being reported via the monitoring interfaces (API) of the mining software.

To verify what information Awesome Miner receive from the mining software, select the miner and go to the toolbar: Tools -> API Report. The first section of this file includes the response from the mining software, and this information can be of use to isolate the problem.

It's also important to understand that some information in the user interface isn't available on all mining software. Some mining software can provide progress information like Accepted and Rejected shares per GPU, while other mining software don't which leaves these values at 0 in Awesome Miner. The same applies for GPU clocking information, where not all mining software will provide this information.

Awesome Miner can use its internal methods to get GPU clocking information and display this no matter if the mining software supports in or not. See GPU mapping. Also note that the order of the GPU's may have to be changed in the GPU mapping dialog, as all mining software have their own way to order the GPU's.

Why is the API in Restricted mode?

By default, Antminers are configured with Restricted API access, which only makes it possible to monitor the mining statistics, but not performing operations like changing pool. Awesome Miner can help with configuring your Antminers to run with Privileged API access instead. See Configure privileged API access for Antminer

Other ASIC miners have similar concepts for API access, where the API configuration must be defined to allow Awesome Miner to connect. On Avalon miners, the settings can be found in the configuration interface via: Status -> CGMiner Configuration.

For general information about API access configuration for miners, see Enable API access on ASIC miners

Why are some mining and pool operations disabled in the user interface?

Depending on mining software being used, the operations that are enabled reflects this.

If all operations are disabled, it could be because the mining software isn't running with Privileged API enabled. To verify this, select the Summary tab where this information is specified. If the mining software is running in Restricted API mode, no operations will be available. If the mining software is running in Basic API mode, it indicates that Awesome Miner can use all API's of the mining software but the number of operations provided by the mining software is limited compared to what Awesome Miner can do with other software.

Why do I receive many e-mail messages when my e-mail rule is triggered?
An action to send e-mail can be triggered multiple times if the trigger condition is true. In this scenario, replace the E-mail action with a Notification action. A notification can be configured to send e-mail (Options dialog, Notification section), but the notification can also be configured if it should be triggered multiple times or not (using the "Notify once" setting).
When using the button to upgrade the software version, I still get the old version of Awesome Miner.
If there are pending upgrades for Windows Update, Windows may prevent other installation software from running. The solution is to reboot the computer, where Windows Update will perform the required tasks. After the reboot, it will be possible to upgrade Awesome Miner. In addition to using the upgrade feature inside Awesome Miner, the latest version of the software can also be downloaded and installed from the web site.
Where can I find the log file?

Awesome Miner is writing log information to AwesomeMiner.log. To find this file, select the toolbar Tools in the main window, followed by clicking the toolbar button Log File. The log file is located in the folder: %LocalAppData%\AwesomeMiner\

Awesome Miner Remote Agent has a log file as well. It can be accessed from the Remote Agent icon in the lower right corner of the screen, where the right-click menu has the option Log File.

Maintenance

How to I backup all settings or copy all settings to another computer?

Awesome Miner stores all configuration in the file ConfigData.xml located in the folder %appdata%\AwesomeMiner.

To copy the configuration from one computer to another, make sure that Awesome Miner isn't running and copy the file ConfigData.xml to the other computer.

What will happen to my configuration if I uninstall the software?

The settings are not removed when the software is uninstalled. This makes it possible to uninstall and reinstall and still have all miners and configuration kept. It's important to never downgrade the version of Awesome Miner, as this can result in loss of configuration. Always reinstall the same version or later.

To reset all configuration, and start with no miners and all default settings, Awesome Miner must first be fully closed. Open the folder %appdata%\AwesomeMiner in the Windows File Explorer and remove all files where the name starts with "ConfigData". Next time Awesome Miner is started, it will be loaded with the default settings and no miners.

How do I change log level?

The amount of log information that Awesome Miner produces can be configured in the Options dialog, Advanced section, using the Log Level setting.

For Awesome Miner Remote Agent, use the Remote Agent configuration tool (AwesomeMiner.RemoteServiceConfig.exe, located in same folder where the Remote Agent is installed) to set the log level.

Contact support

Please contact us at info@awesomeminer.com for any questions about Awesome Miner.

Please note that the support is only intended for questions related to Awesome Miner. For general questions about mining pools, please see the web site of the mining pool for information how to use it. For general questions about mining software, please review the readme-file of the mining software or contact the author of the mining software.

Help sections