What we provide
We provide e-mail based product support for Awesome Miner where we answer any questions related to the product, how to order, how to get started and how to resolve any issues.
- An Awesome Miner license includes 180 days of e-mail based product support
- Upgrading an Awesome Miner license to a higher edition will ensure a minimum of 30 days of product support.
How to get continued product support?
In order to get product support after the included period of time, sign up for either a Product Support subscription below or a Cloud Services subscription.
- A Product Support subscription is only required after 180 days from purchasing the original Awesome Miner license
- A Product Support subscription is not required if you already have a Cloud Services subscription, as product support is included as a part of Cloud Services
VAT will be added for customers in EU and other markets where required.
To order a subscription for 1,000 miners or more, please contact us for more information.
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